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ProductsFiber end-face cleaning product series, fiber inspection product series, fiber optic network tool series, network data testing product series, 5G/network maintenance product series
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Torch Strategy
Core Strategic Guiding Principles (Core Competitiveness)
Through years of development, Torch has gradually formed a dual-driver development strategy centered on customers and driven by product R&D and enterprise services. Systematically ensures the company's development thinking revolves around product R&D, driven by market demand, to serve enterprise customers, thus achieving a virtuous cycle of the industrial chain and innovation chain.
 | Detailed description I. Core Triangle Relationship 1. Customer needs serve as the origin of product design, with real-time feedback from customer behavior data models incorporated into product optimization 2. Product competitiveness determines market performance, and product innovation can create new market demands 3. Market changes nurture customer needs, with market competition analysis guiding product differentiation strategies II. Supporting Elements 1. Customer Profiling: Establishing customer profiles through CRM systems 2. Competitive Analysis: Monitoring competitor movements 3. Market Demand: Forecasting demand changes using relevant data III. Dynamic Cycle Establishing a quarterly evaluation strategy based on the customer → product → market → customer value closed loop |
1 • Customer-centric:
1.1 • Serving customers is Torch's sole reason for existence; customer needs are the driving force behind Tongqi's development;
1.2 • High quality, excellent service, prioritizing customer needs, enhancing customer competitiveness and profitability;
1.3 • Continuous management reform, efficient, preemptive, and streamlined operations to ensure high-quality end-to-end delivery;
1.4 • Joint development with peers to create a favorable environment and share the benefits of the value chain.
2 • Product R&D-driven:
2.1 • Accumulating strength for a breakthrough, building a company-led R&D results transformation system;
2.2 • Joint research with the front-end basic research institute, forming a virtuous cycle of technology market transformation
2.3 • Continuously strengthening the research team and enhancing innovative transformation capabilities, continuously improving adaptation to market demands Ever-changing innovative capabilities
3 • Market-driven:
3.1 • A customer-centric, market-driven service model providing a clear direction for technological innovation and R&D
3.2 • The dual-driver model of market-driven R&D effectively improves resource allocation efficiency and enhances enterprise services capabilities
Shenzhen TORCH Telecom Technology Co., Ltd
Tel：+86-755-83745302
Email：oversea-sales@tongqitelecom.com
Address：RM301, 3F, BLDG3, Antongda Science and Technology Park, Xin'an Street, Bao'an District, 518100, Shenzhen